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Privacy policy

Last updated: 2026

FoodyBizz (“we”, “our”, “us”) operates the FoodyBizz mobile application and website (collectively referred to as the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our food delivery platform.

By using FoodyBizz, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following personal data:

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Location data (for delivery and order tracking)

  • Login credentials (securely stored)

b) Order & Transaction Information

  • Food orders and order history

  • Payment method details (processed via secure third-party payment gateways)

  • Delivery preferences

Note: FoodyBizz does not store full debit/credit card details on its servers.

c) Device & Usage Information

  • Device type, OS version

  • App usage data

  • IP address

  • Crash logs and diagnostics

2. Location Data Usage

FoodyBizz collects location data to:

  • Show nearby restaurants

  • Enable accurate delivery

  • Allow real-time order tracking

Location access is used only while the app is in use or as permitted by the user. You can disable location access from your device settings, but some features may not function properly.

3. How We Use Your Information

We use collected information to:

  • Process and deliver food orders

  • Improve app performance and user experience

  • Communicate order updates and notifications

  • Provide customer support

  • Prevent fraud and misuse

  • Comply with legal obligations

We do not sell user data.

4. Cookies & Tracking Technologies

FoodyBizz uses cookies and similar technologies on its website to:

  • Maintain user sessions

  • Store preferences

  • Analyze traffic and performance

Users can manage cookies through browser settings. Disabling cookies may limit some website functionality.

5. Data Sharing & Disclosure

We may share information only with:

  • Delivery partners (for order fulfillment)

  • Restaurants (to prepare orders)

  • Payment service providers

  • Analytics and hosting providers

  • Legal authorities if required by law

All third parties are obligated to keep your data secure and confidential.

6. Data Security

We implement industry-standard security measures to protect user data, including:

  • Encrypted connections (HTTPS)

  • Secure authentication

  • Restricted access controls

However, no system is 100% secure. Users are responsible for keeping their login credentials confidential.

7. User Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account and data

  • Withdraw consent where applicable

Requests can be made via customer support.

8. Children’s Privacy

FoodyBizz is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be removed immediately.

9. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal and accounting requirements

  • Resolve disputes

Once no longer required, data is securely deleted.

10. Third-Party Links

The app or website may contain links to third-party services. We are not responsible for the privacy practices of those external platforms.

11. Changes to This Privacy Policy

FoodyBizz may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Service indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

FoodyBizz Support
📧 Email: support@foodybizz.com
📍 Location: India